Why Bally's?
Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.
With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.
The Role:
Supports the sales and catering team by managing administrative tasks, coordinating events, and ensuring seamless communication with clients. This role requires strong organizational skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.
Responsibilities:
Answer the Sales phone and email to take client inquiries.
Completes daily proposals for group hotel stays, receptions, conventions, and in-house functions.
Assist in the creation of in-house banquet event orders.
Works closely with the food & beverage team to coordinate event set-up, pricing, specialty menus, and facilitation.
Develop relationships with existing and new customers to enable future bookings. Activities include calls, property site tours and being present while a group is in-house.
Creating and maintaining sales groups hotel reservations.
Process post group billing by auditing checks and creating final invoices.
Ensure client satisfaction by addressing concerns promptly and maintaining a professional demeanor.
Promotes outstanding guest relations.
Upholds the Mission Statement - To spread the spirit of rock 'n roll by creating authentic experiences that rock.
Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors.
Lives by the Hard Rock Values!
Knowledge, Skills, and Abilities Required:
A. Knowledge: The level of education, experience, and training an individual must have at minimum to be considered qualified for the position.
B. Skills: Specific skills such as computer usage, communication, 10-key touch, etc.
C. Abilities: The physical components of the job and how the physical aspect is accomplished. Does the position require LIFTING 50 pounds, or does it require one to MOVE 50 pounds. Can 50 pounds be moved using a dolly or cart? (Examples: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, fingering, feeling, talking, hearing, tasting, smelling, color vision, etc.)
Qualifications:
College degree or previous work equivalent required.
Ability to interpret a variety of instructions.
Must possess computer skills (Casino systems and Microsoft applications including Word and Excel).
Must possess excellent communication, organizational and analytical skills.
Must have an outgoing personality and enjoy dealing with people.
Must be able to communicate clearly and effectively with all Hard Rockers and guests.
Ability to understand and promulgate written memos, instructions, regulations.
Excellent telephone skills required.
Must have basic mathematical skills. Must be able to add, subtract, multiply and divide in all units of measure.
Must have knowledge in the hospitality market.
What's in it for you:
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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally's Bet on You - We can't wait to meet you!
Behaviors
Enthusiastic - Shows intense and eager enjoyment and interest
Skills
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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