Job Description

Who We Are

Since 1986, Wisler Plumbing, Heating, Cooling and Electric has been a family-owned business serving Roanoke, Franklin County, Smith Mountain Lake, and surrounding areas. Built on integrity, hard work, and a commitment to fairness, we’ve grown into a trusted provider of plumbing, HVAC, and water quality solutions. Our team thrives on positivity, respect, and a shared dedication to excellence. If you’re ready to be part of a business that’s more than just a job, Wisler Plumbing, Heating, Cooling and Electric is the place for you.

What’s in It for You?

• Pay : $21.00 - $25.00 per hour, plus bonuses and incentives.

• Benefits :

  • 90% company-funded health insurance.

  • Optional dental and vision plans.

  • 401K with employer match.

  • Company-funded life/AD&D insurance.

  • Paid time off—40 hours after 90 days and 80 hours after one year.

  • 40 hours of unpaid sick time annually.

• Perks : Hot breakfast most mornings and a values-driven, family-focused environment.

Why You’ll Love It Here

• Growth Opportunities : We invest in you! Our accredited training program provides both classroom and hands-on experience to help you develop a trade that lasts a lifetime.

• Positive Culture : Be part of a supportive, family-oriented team that values hard work, mutual respect, and personal growth.

• Stability and Integrity : We’ve been thriving since 1986 by doing what’s right—even when it’s hard.

Your New Role

As a Dispatcher , you’ll keep our operations running smoothly by coordinating between customers and technicians. You’ll:

• Answer and manage incoming calls.

• Schedule and dispatch technicians efficiently.

• Prioritize tasks and problem-solve in a fast-paced environment.

• Maximize technician productivity while maintaining excellent customer service.

• Be the go-to person to ensure every job flows seamlessly.

Ready to Make an Impact? If you’re looking for a role that challenges you, supports your growth, and allows you to be part of something bigger—this is it! Apply today and become a key player at Wisler Plumbing, Heating, Cooling and Electric.

Hiring Expectations : Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

• 1+ years of dispatching experience preferred (call center or similar experience a plus).

• Must pass a drug test and maintain a clean criminal background.

• Willing to work 40 hours a week on-site in our Rocky Mount, VA, call center.

• Available for on-call duties once a month after hours to remotely answer phones.

• Open to training the right person—no experience required if you’re the perfect fit!

• Authorized to work in the U.S.

Wisler Plumbing, Heating, Cooling and Electric is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red

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