About the job Help Desk IT Technician II The Help Desk IT Technician II is responsible for providing remote and on-site technical support to users in an efficient and accurate manner. Help Desk is the front line and responsible for solving basic technical problems. The Help Desks objective is to quickly identify a customers issue and resolve basic desktop issues with that user. Specific Job Duties Include: Answer incoming Help Desk calls and emails Create tickets and collect basic client information such as: Company information User Issue Whos effected Perform basic Help Desk troubleshooting Password resets Add/Remove O365 licenses Fix broken mapped network drives Add/remove PC user (Local/Domain) Install updates Add printers (Local and Networked) Install client-side software Troubleshoot client-side network connections Setup email on mobile devices Act as HelpDesk Tier 1 escalation Perform Intermediate HD Troubleshooting (Expected resolution time of 30min or less) Restore files Review application issues Identify and address network outages Troubleshoot group policies Troubleshooting site-to-site and point-to-site VPN issues Address network connectivity issues Review server space issues Requirements: 1-3 years of experience in Help Desk or IT support position High School diploma or GED equivalent Strong networking knowledge Ability to problem solve and troubleshoot Familiar with Windows Server Excellent verbal and written communication skills Detail-oriented and organized Ability to multitask and excellent time management skills Work as a proactive team member in an office setting Fast-paced learner with 1-2 week training period Working knowledge of Microsoft O365 email and office Working knowledge of Microsoft Windows Vets Hired
...PURPOSE AND OBJECTIVES/POSITION STATEMENT: The PSS provides peer support services in accordance with the Peer Connect curriculum... ...supervisor. EDUCATION, EXPERIENCE AND CERTIFICATES Peer Support Specialists must be between the ages of 18-26 and have lived experience...
...a successful language training company working with freelance teachers of 70different languages in hundreds of towns and citiesacross... ...Language, Anytime, Anywhere! We are currently looking for a Germanlanguage teacher for three of our clients in Columbus . Reference...
...industry is seeking a Marketing Events & Travel Manager to join... ...strong background in event/travel planning, project management and... ...base, whilst ensuring a high level of customer experience Research... ...talent with opportunities, from entry-level positions to the C-suite...
...Job Title - Restaurant Recruiter - $40k-100k Work from Home. Business is booming, and we are looking to add a Restaurant Recruiter to... ...being restricted by corporate nonsense? Then a career as a hospitality recruiter is for you. At Gecko Hospitality we understand...
10K - 28K RMB pre tax per monthJob Benefits Work from home No commute No mornings Avoid Covid 19 Be with your family and pets Curriculum provided Job Responsibilities Student age range: 6 - 15 years old. Class size: 3 or 12 students in one class. ...