Job Description

Job Description

Job Description

OUR “WHY” | OUR MISSION!

Why do we do this? What motivates every Aspinwall employee, to show up to work, ready, everyday?

1. OUR CUSTOMERS

• We realize our customers need us when something goes wrong, something breaks, or something is not working! We know they are upset and need our help! At Aspinwall, we are here, ready to help, when needed, allowing our customers to stay calm, knowing Aspinwall is here to save the day.
• Do you know who to call when your water heater leaks? When your air conditioning stops working? When water is leaking all over the floor? Or when you don’t have HEAT?

1. OUR EMPLOYEES

• Without our employees, there is no Aspinwall! We take great pride in watching our employees grow, both personally and professionally. We emphasize training, and the importance of self-motivation, allowing employees to “move-up” the ranks of our company! We push our-selves to get better 1% every day. Aspinwall focuses on hiring for long-term employment, often seeing our staff grow from apprentices to master mechanics, buying homes, growing families and becoming an important part of the community.

1. OUR COMMUNITY

• Our community is what we serve, they are our customers, they are our employees. Helping our community, our neighbors is important to build trust and lasting relationships. We take pride in helping local charities and those in need, to give back, as a thank you for all the support we have received.

At Aspinwall Plumbing, our “WHY” is deeply rooted in our commitment to creating a positive impact on our customers, our employees, and our community. We believe that by fostering a family-centric culture within our organization, we empower our team members to flourish both personally and professionally.

Our “WHY”, includes our commitment to our customers. We are driven by a genuine passion to exceed their expectations, build lasting relationships based on trust, and delivering innovative solutions that enhance their lives. Our customers are an integral part of our extended family, and we aim to create meaningful, positive experiences that go beyond transactional interactions. Our goal is to create “Customers for Life!”

Our dedication to our employees is reflected in our unwavering support for their growth, well-being, and work-life balance. We view each team member as a valued member of our family, and we are passionate about providing them with the opportunities, respect, and encouragement needed to thrive.

Beyond our people-centric focus, we are deeply committed to supporting our community and environment. We recognize the critical importance of environmental sustainability, and our business practices reflect this commitment. From eco-friendly initiatives to responsible sourcing, we aim to be stewards of the planet, ensuring a healthier, greener future for generations to come.

In essence, our “WHY” is to create a harmonious balance between the well-being of our employees, the satisfaction of our customers, and the preservation of our environment. Through our family values, passion, and commitment, we aspire to leave a positive legacy that extends far beyond the “pipes” of our business.

Aspinwall Plumbing is a trusted provider of plumbing and heating services. We are seeking a motivated Inside Sales & Project Coordinator to support our outside sales team, coordinate sold projects with customers and office staff and assist with customer service as needed. This role offers opportunities to generate sales and earn commissions based on performance.

• Support the outside sales team by preparing quotes, processing orders, and following up with customers.
• Identify and pursue new sales opportunities by engaging with existing and potential customers.
• Coordinate sold projects, ensuring seamless communication between customers, office staff, and field teams.
• Track project progress, manage documentation, and ensure timely completion of deliverables.
• Assist with answering incoming calls, providing customer support, and directing inquiries as needed.
• Maintain accurate records of sales transactions, customer communications, and project details.
• Collaborate with managers to improve sales processes and customer satisfaction.

• Previous experience in inside sales, customer service, or project coordination preferred.
• Strong communication and organizational skills.
• Proficiency in Microsoft Office (Excel, Word) and CRM software is a plus.
• Self-motivated with the ability to identify and close sales opportunities.
• Ability to multitask, prioritize, and work in a fast-paced environment.
• Customer-focused mindset with problem-solving abilities.

• Flexible hours (Part-Time – 30 hours/week)
• Competitive base pay, with commission opportunities based on sales performance .

Part Time Benefits:

• Competitive hourly wage.
• Opportunities for advancement and commissions based on performance.
• On-the-job training
• PTO is negotiable

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