Job Description

Why Join Us?

Join a team that values diversity, professionalism, and excellent customer service! We are committed to supporting strategic initiatives for businesses and government organizations. This is a great opportunity to gain hands-on experience in customer service while working remotely.

About the Role:

We are looking for dedicated Customer Service Representatives to handle inbound calls and provide top-tier support. You will assist users with financial banking card inquiries and may support other areas of the business during slower times. If you thrive in a fast-paced environment and enjoy helping others, this role is for you!

What You'll Do:

Respond to customer inquiries via inbound calls, providing accurate and helpful information.

Assist with questions related to payment processing, disbursements, account history, and card-related issues.

Maintain clear and detailed records of customer interactions.

Navigate customer service applications and tools efficiently.

Perform additional tasks as needed to support the team.

What We're Looking For:

Education: High School diploma or GED.

Experience: At least 1 year of telephone customer service experience (call center experience preferred).

Tech Skills: Comfortable using a PC, navigating multiple applications, and working with Internet Explorer.

Data Entry: Experience with numeric and alphanumeric data entry (10-key proficiency is a plus!).

Soft Skills: Strong communication skills, ability to handle stressful situations professionally, and a passion for customer service.

Training Program:

One week of virtual training via Microsoft Teams.

Hands-on phone experience for a few weeks.

Follow-up training to reinforce knowledge and skills.

Keywords:

Customer Service, Call Center, Customer Support, CSR, Call Agent

If you're looking for a remote customer service role with a supportive team and great opportunities for growth, apply today!
Employment Type: Full-Time
Salary: $ 14.00 15.00 Per Hour

Job Tags

Hourly pay, Full time, Remote work,

Similar Jobs

Raag Solutions

Epic Revenue Cycle Analyst Job at Raag Solutions

...ONLY CANDIDATES WITH CURRENT EPIC ANALYST CERTIFICATIONS FOR ALL REQUIRED MODULES WILL BE CONSIDERED. The Technical Specialist will perform Epic Application Coordinator/Analyst functions to build the following Epic modules: Resolute Hospital Billing Claims...

Porter Group

SDR Manager Job at Porter Group

...SaaS company is seeking an SDR Manager for a current team of Sales Development Representatives. This company has seen EXPLOSIVE organic growth in the last several years and doubled the size of the lead generation team. Qualified candidates will have at least 5 + years...

Granite Construction, Inc.

Heavy Equipment Operator (Questa, NM) Job at Granite Construction, Inc.

...Ability to work weekdays and weekends, day, swing, and/or night shifts (occasionally extended hours). Ability to work in constant... ...all weather conditions. Ability to work in safety sensitive construction setting, including exposure to moving machinery and heavy equipment...

Primark

Customer Experience Supervisor - Walden Galleria (Hiring Immediately) Job at Primark

...Team Leader Because you dont just succeed you exceed. Retail our way. A people-first culture. Inclusive spaces. Expanding teams... ..., progress is yours to own at the forefront of expanding this fashion revolution in the United States. Our strong values run...

ABC Imaging

Printing Estimator Job at ABC Imaging

...ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations... .... POSITION SUMMARY: We are looking for a Printing Estimator who can become an integral member of our team. The Printing...

Inbound call center/ Customer Service - Remote | WFH Job at Get It - Executive, Indianapolis, IN

aVhxYzBIaExvZlhtNG9MdUZGWXFGRHlTT2c9PQ==