Job Description

As a Live Chat / Customer Support representative at Chesapeake Oncology-Hematology Associates, you will have the opportunity to make a positive impact on the lives of our patients and their families. This full-time position offers a competitive salary range of $19 to $29 per hour and the flexibility of working remotely.**Job Overview:**In this role, you will be responsible for providing exceptional customer support to our patients through live chat services. You will be the first point of contact for patients seeking assistance with scheduling appointments, obtaining medical records, and answering general inquiries about our services.**Responsibilities:**- Respond to patient inquiries and concerns in a timely and professional manner through live chat- Assist patients with scheduling appointments and obtaining necessary documentation- Provide accurate information about our services and assist with any billing inquiries- Collaborate with other team members to ensure a seamless patient experience- Maintain a high level of customer satisfaction through effective communication and problem-solving skills**Requirements:**- Previous experience in customer service or a related field- Excellent written and verbal communication skills- Ability to multitask and prioritize in a fast-paced environment- Strong attention to detail and accuracy- Proficiency in using live chat software and other customer support toolsAt Chesapeake Oncology-Hematology Associates, we are committed to providing the highest level of care to our patients. Join our team as a Live Chat / Customer Support representative and help us continue to make a difference in the lives of those we serve. Apply now!
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Chesapeake Oncology-Hematology Associates

Job Tags

Hourly pay, Full time, Remote job,

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